Privacy Policy

Last updated: 2026-09-27

Zensoul is designed to keep personal reflection records device-first and to use only necessary information for AI features.

Information you provide

You may enter a nickname, birth details, gender, city, account email, questions for AI features, and support messages. Personal records are stored on your device by default.

When you sign in, Zensoul may use your account identifier to sync membership state, restore purchases, and protect paid features.

Optional relationship invitations

If someone uses a Zensoul invitation, the invited person may choose to submit a name or nickname, birth date, exact or unknown birth time, and a selected birth city. The city record includes catalog coordinates and a time zone needed for chart calculation; Zensoul does not read the device's live GPS location for this feature.

This information is stored temporarily with the inviter's account identifier. The invitation expires seven days after creation. It is deleted after the inviter successfully imports it; unreceived expired data is removed by scheduled cleanup. The invited person must confirm and consent before sending.

AI features

With your AI sharing permission, Zensoul sends necessary generated blueprint information, gender, age-stage information, your questions, and relevant conversation or report excerpts to Google Gemini to generate the interpretation you request. AI sharing permission is separate from usage analytics. You can withdraw it in the app to stop new AI requests; saved content remains available.

Zensoul does not automatically include the name, exact birth date and time, or birthplace from your saved birth details in the AI prompt. Information you choose to type into questions or conversations may be included in the request, so avoid entering sensitive information that is not needed.

AI answers are for self-reflection and self-awareness. They are not medical, legal, financial, mental health, or other professional advice.

Purchases and membership

Zensoul uses the applicable purchase platform (Apple App Store or Google Play) and RevenueCat to verify purchases and subscriptions. Advanced annual subscriptions renew automatically unless cancelled in the purchasing store. Cancelling renewal normally keeps access until the paid period ends; refunds or revocations may end access earlier. Previously purchased fixed-term memberships remain subject to their original purchase terms.

For verification, renewal, restoration, and fraud prevention, Zensoul and its purchase providers may process account associations, purchase and product identifiers, transaction status, subscription periods, and entitlement status. Zensoul retains the necessary purchase-verification and membership records; the app backend does not store full App Store receipts.

Account and device data

Local records, saved AI answers, export files, and device settings may be stored on your device. If you sign in, Zensoul may keep account identifiers, membership status, restore-purchase information, and records needed to provide support and app features.

You can clear device data inside the app. Account deletion deletes or anonymizes app-controlled account data; limited records may be retained when necessary for purchase verification, fraud prevention, or legal obligations. Store purchase history remains managed by Apple or Google. Deleting your Zensoul account does not cancel a store subscription; manage renewal in the purchasing store's subscription settings.

Third-party services

Zensoul uses Supabase for authentication and backend data, RevenueCat and the applicable app store for purchase verification, Apple or Google for sign-in where enabled, and Google Gemini for requested AI interpretations. Each receives the information needed for its role as described above.

We do not sell personal data and do not use third-party advertising tracking.

Optional usage analytics

Only if you choose to allow it, Zensoul sends limited product-usage events: a fixed page or feature event, visible page duration, app version, platform, and interface language. These analytics events do not include your nickname, birth details, city, blueprint, questions, AI output, account ID, advertising ID, or persistent device identifier, and are not linked to your identity.

Raw events use a 30-day retention window, and non-identifying daily aggregates a 90-calendar-day window. Cleanup is scheduled daily to remove data outside these windows; if a run fails, removal occurs on the next successful run. You can decline or turn analytics off in the app at any time; no new usage events are sent after you turn it off.

For delivery, security, rate limiting, and abuse prevention, infrastructure providers may temporarily process network information such as IP address. Zensoul's analytics records do not store IP addresses. We do not use these analytics for advertising, selling personal data, or cross-app or cross-site tracking.

Contact

For privacy questions or account deletion help, contact support@zensoul.app.